Social Media Research
Our research specialists dig into your subject’s digital profiles, social network, and online activities and identify any inconsistencies or anomalies.
Inconsistencies in the claimant’s story. They may tell one story when making their claim, yet contradict themselves through their social media activities.
Confessions direct from the claimant. In some instances, claimants have incriminated themselves. By posting information before, during and after the alleged date of incident that indicates misrepresentations.
Crowd-sourced evidence. Our social media research does not stop with the claimant’s social media pages, as we also look at their family, friends, and others in their network. We leave no stone unturned to obtain all on-line information legally and ethically.
Legally Secure Social Media Evidence in Insurance Claims
Legally gathering and appropriately securing evidence sourced from social media is critical for use in insurance claims. Users sometimes adjust settings so that their profiles are made private and their information is protected, therefore we leverage our expertise in knowing what data can be secured and where to find it. Rest assured your results can be submitted into evidence as we always collect data legally and ethically.
Our specialized research team will:
- Leverage specialized and proprietary technology to locate accounts, connections and activities that are public.
- Search sites of others in the subject’s sphere of influence to locate additional information.
- Capture critical metadata such as user IDs, dates and times when postings occurred and other important logistical information that will serve as evidentiary support.
- Provide you with a comprehensive and easy to digest report of all research findings.
How Social Media Findings Can Impact Your Claim
Leverage the information obtained through social media research